រំលងទៅមាតិកា
Knowledge Base

Frequently Asked Questions

Answers to common questions about ព័ត៌មាន World Cup.

01

Is World Cup licensed and regulated, and by which authority?

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Yes – World Cup is licensed by the Curaçao eGaming Authority and also holds an ISO 27001 information‑security certification. The license obliges us to follow strict anti‑money‑laundering (AML) and fair‑play rules, and to submit regular audits of our betting platforms.

02

What documents does World Cup require to verify my account?

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World Cup requires a government‑issued photo ID (passport, national ID or driver’s licence) and a recent proof of address such as a utility bill or bank statement dated within the last three months. In some cases we may ask for a selfie with the ID to confirm ownership.

03

Which payment methods are accepted for deposits and withdrawals on World Cup?

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You can fund your World Cup account with Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer, and cryptocurrencies (BTC, ETH, USDT). Crypto deposits have no minimum and are processed instantly; e‑wallet withdrawals usually arrive within 24 hours, while card and bank transfers take 3‑5 business days.

04

How does World Cup calculate odds for World Cup match predictions?

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Odds for World Cup match predictions are generated by proprietary statistical models that weigh team form, head‑to‑head history, player injuries and market odds. The models then apply a small margin – called the overround – to ensure the platform remains profitable while still offering competitive odds.

05

Are the welcome bonuses on World Cup subject to wagering requirements?

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The welcome bonus on World Cup is subject to a 35× wagering requirement on the bonus amount only, which must be cleared within 30 days of claim. Different game types contribute at different rates – for example, pre‑match bets count 100 % while some in‑play markets count 50 % toward the requirement.

06

What responsible gambling tools does World Cup provide?

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World Cup provides deposit limits, loss limits, session‑time reminders and the option to self‑exclude for a chosen period or permanently. All these tools can be set in the ‘Responsible Gambling’ section of your account, and we also display links to independent support services such as GamCare and BeGambleAware.